{"id":4124,"date":"2024-11-11T11:11:19","date_gmt":"2024-11-11T11:11:19","guid":{"rendered":"https:\/\/www.formmarker.com\/?p=4124"},"modified":"2024-11-24T19:03:35","modified_gmt":"2024-11-24T19:03:35","slug":"frommarker-faq","status":"publish","type":"post","link":"https:\/\/www.formmarker.com\/en\/frommarker-faq\/","title":{"rendered":"FromMarker FAQ"},"content":{"rendered":"\n[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][image_with_animation image_url=&#8221;3952&#8243; 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column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][morphing_outline]Frequently Asked Questions[\/morphing_outline][\/vc_column][\/vc_row]\n\n\n[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#f7f7f7&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h2>Subscriptions and Payments<\/h2>\n[\/vc_column_text][toggles style=&#8221;minimal&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Will I be charged automatically after the free trial ends?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]No, you will not be charged automatically after the free trial ends. You will need to register a payment method at the time of payment, so you can decide whether to continue after the free trial. Even if you choose to pay a few days later, you can still access your previous data without interruption.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is the difference between Single Access and a subscription?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]A subscription is more than 20% cheaper than Single Access and offers a more seamless experience.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What payment methods are available?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]You can pay the subscription fee using a credit card, debit card, or PayPal.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;When can I start using the service after subscribing?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]You can start using the service immediately upon payment. The first payment date becomes your regular billing date, and subsequent payments will be automatically charged on that date each month.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Can I cancel my subscription?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Yes, you can cancel your subscription at any time. Once you cancel, no charges will be made on the next billing date, and you can continue using the service until the subscription expiration date.[\/vc_column_text][\/toggle][\/toggles][vc_column_text css=&#8221;.vc_custom_1469747464544{margin-top: 80px !important;}&#8221;]\n<h2>Managing Your Account<\/h2>\n[\/vc_column_text][toggles style=&#8221;minimal&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Features and Technical Issues&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]You can use a standard webcam or any regular camera that can be connected to your computer. Try connecting your camera and testing the service. For clearer video analysis, we recommend using a camera with HD or higher resolution and a frame rate of at least 60fps.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What should I do if the video lags?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Video lag may occur if your computer&#8217;s specifications are too low or if the camera has a low frame rate. 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